The internet and online reviews have changed the way people book hotels. They used to rely on marketing messages and a brand’s image. Now most of your guests are making their booking decisions based on social media reviews. So what happens if your scores are low or damaging you can ignore it or you can embrace this challenge and recognize that with this shift comes opportunity opportunity to truly know your customers, opportunity to get a leg up on the competition, opportunity to improve your business, because delivering an exceptional guest experience will lead to more positive reviews and
Protecting Reputation scours the web to stay on top of your online reputation. We will show you what people are saying so and take action against any negative review, setup a system to increase your 5 star reviews and will warn you when bad news strikes so you can avoid escalating PR challenges and fix issues immediately.
We will help you respond online so you can demonstrate to future customers that you care
and will even help you get more content online see your true customer voice can
display the squeaky wheels that overpower the truth.
Contact us at 1-866-966-7396 and improve your business, monitor and manage your online reputation.